Useful information and advice can be found on the following sites:
Advice and assistance on matters concerning elderly people, also produce a wide range of information leaflets on matters such as health, housing, home safety and finances together with lifeline schemes (emergency alarm systems).
Child Poverty Action Group
The leading charity campaigning for a better deal for low-income families and children. Primarily for advisers in this field but has some useful information e.g. on tax credits and benefits.
Find your local Citizens Advice Bureau
Cruse – Bereavement Care
Provides support and counselling for bereaved people throughout the UK
Disability Law Service
Legal advice and assistance for people with disabilities in relation to different areas of law.
Equality and Human Rights Commission
Government body provides information and advice on discrimination on grounds of sex, race, disability, religion and belief, sexual orientation and age, as well as on human rights issues.
EU Online Dispute Resolution
If you are a client and we have made contact with you by electronic means you may be entitled to use an EU online dispute resolution service to assist with any contractual dispute you may have with us. This service can be found at http://ec.europa.eu/odr. Our email address is firstname.lastname@example.org.
Haringey Council, Haringey Councillors and Members of Parliament
For details of council services, your local councillor or MP
If you are unhappy with any aspect of our service please let us know and we will seek to address it to your satisfaction. In the event that we cannot achieve this, we have a complaints procedure and a copy of this is available on request. If your complaint remains unresolved 8 weeks after you have made it to us and you wish to pursue this further, you may contact the Legal Ombudsman. The Legal Ombudsman can investigate complaints up to six years from the date of the problem happening or within three years of when you found out about the problem. If you wish to refer your complaint to the Legal Ombudsman at present this must be done within six months of our final response to your complaint.
If you would like more information about the Legal Ombudsman their contact details are:
Legal Ombudsman, PO Box 6806, Wolverhampton, WV1 9WJ. 0300 555 0333, www.legalombudsman.org.uk, or emails enquiries to email@example.com.
For advice and relationship counselling;
The largest organisation of family lawyers in the UK who all subscribe to a Code of Practice which promotes an approach between the parties in a divorce or family dispute which is sensitive, constructive, cost-effective and most likely to result in an agreement.
Small Claims Mediation (UK) Ltd
As well as contacting the Legal Ombudsman if we cannot resolve any issue you may have with our service to your satisfaction using our internal complaints process, alternative complaints bodies (such as Small Claims Mediation (UK) Ltd) exist which are competent to deal with complaints about legal services should both you and our firm wish to use such a scheme. We do not agree to use Small Claims Mediation (UK) Ltd.
Search for this government website for Acts of Parliament, UK statutes and statutory instruments.
The government website for information on all aspects of benefits and credits, national insurance and pensions and taxes.